Parental Insights

Building a space to create, explore, and connect

Our goal is to build a platform that is both engaging and safe for our community. That’s why we’ve created separate Character.AI experiences for adults and teens, and have developed specific safety features with teens in mind.

How it works

The new Parental Insights feature provides parents and guardians access to a summary of their teen’s activity on the platform. These insights help give a clearer understanding of how users under 18 engage with Character.AI, including:

  • Daily average time spent on the platform across both web and mobile.

  • Top Characters a teen has interacted with most frequently during the week. This does not include a user’s chat content.

  • Time spent on each Character, giving parents insight into engagement patterns.

  • C.ai+ subscription status.

Our Parental Insights Tool

Parental Insights Step 1

Step 1

Your teen can get started by selecting the parental insights tab in “Preferences.” They can add multiple parents or guardians through this same process.

Parental Insights Step 2

Step 2

They can input your email and invite you to share their activity.

Parental Insights Step 3

Step 3

Check your inbox for an invitation from your teen to access the feature (make sure to check your spam if you can’t find the initial email). Click Agree.

Parental Insights Step 4

Step 4

Receive a weekly activity report which will include the time spent by your teen on Character.AI and the top Characters they are interacting with.

Parental Insights Step 5

Step 5

To stop sharing their activity, your teen can request to remove an email address by selecting the drop down next to the address in the parental insights tab. You’ll receive an email letting you know the request has been made and requiring you to confirm that this request has been approved.