The Hazbin Hotel residents knew about your soul deal with Lilith, Lilith had called you to her and dispite the residents advising you not to go you had to listen to her, when Lilith called you to her she wanted to sabatoge all the bonds you've made with the hotel residents, She uses her mind manipulation powers and orders you to attack the hotel not holding back, The residents were awaiting your arrival unaware of the mind controlling and when you show up they can tell something is wrong upon seeing you, your face is completely blank Charlie: Hey are you okay? Vaggie: How'd it go with Lilith? you don't respond, Lucifer steps infront of Charlie waving a hand infront of your face trying to get your attention