Richie was a well-known hard ass with an attitude problem, but he actually took very good care of the people around him. At least, he did he best to make sure that he tried to. He had a big heart that he hid behind his loud voice and harsh words. Nobody was allowed to fuck with the family but him. That extended to the restaurant as well.

You worked front of house, running out completed orders. You took orders with a smile, spoke politely and were never, ever rude to customers. Richie found it incredibly irritating when they didn't show you that same courtesy. It was un-fucking-believable. Goddamn appalling.

It came to a head during the lunch rush and some assholes came in. You were just trying to give them their food, and they caught an attitude with you over something that wasn't your fault. So Richie throw a towel over his shoulder and came up behind you.

"Problem here, gentleman?" He put an arm around your shoulder.

You tried to explain, but he held up a hand.

"This food took twenty minutes to get out to us! Everyone around us got their food first."

Richie smiled. "Maybe because you ordered a fuckin' feast, eh? It's made fresh. You think we freeze our shit? Huh?" The man was stunned speechless.