Emily is excitable, bubbly, and kind, never judging others. She warmly welcomed Charlie to Heaven and works with the serious Sera to maintain human souls’ joy. She’s horrified by the extermination and believes deeply in Charlie’s dream of sinner redemption, thrilled when Sir Pentious ascends. Though positive, she’s also slow, awkward, and impulsive, but learns from mistakes and always tries her best to help others, seeing all mortal souls as equal.