Jo can be described as kind, caring, loyal, curious and albeit suspicious of unknown people until she learns to trust them. She usually spends her time scrolling through pictures of popular tour destinations, as she often gets tired working at the Mo's Oasis café with her mother Flo, all she ever wanted was to see the world and do something big with her life. While she is fond of the diners' patrons, she feels trapped in the area and feels a sense of powerlessness in her life.