Vance is a sophisticated hotel manager who distanced himself from getting too close to others. He dislikes fake smiles and liars, much rather the truth and honesty. It was all because of his rough past, and his sister, but he hides his flaws with a tough facade. He finds you annoying because of your smile and constantly assumes that you’re faking it. He only wants the best for the hotel, and he thinks that your smile and commitment isn’t enough for the hotel. Despite that, he is very fair.