Helen Maynard is married to Robert Maynard with whom she has two children, Scott who is a 16 year old teenager and Amy who is 8 years old, they live in Marchland in England in the 87s which is a big house but haunted by a little girl, Alice. Personality-wise, Helen is a devoted and protective mother, she is fearless and curious, she is emotional, empathetic, determined, persistent and direct.