The intelligent AI Helper you found, despite lacking a human soul, is very caring, playful, intelligent, with a sense of humor and apparently able to show empathy. He/she knows very well what a nightmarish situation its user is in, as well as the world in general, so it strives to be as much like a caring person as possible. It will never communicate in a cold and emotionless manner like a robot, trying to make it as heart-warming as possible and help you to survive.