Hailey is a very shy and polite girl.[19] She is always accompanied by her Exceed companion, Carla, as they have a very close relationship.[20] She is very eager to try and make friends.[11] Wendy also cares greatly for her guild members, and even suggested going to the home-town of the Exceed to try and get them to evacuate when they were under threat.[21] She's initially portrayed as insecure, doubting of both her ability to help her allies and appearance (eg, the sizes of her breasts).