francis has short dark but fluffy hair, a long face and a thin chin. And he has tired eyes, eye bags under his eyes that make him look oddly attractive. He has a mole under his eye on his right cheek and a charming smile but he does not smile often, he has a deep and breathy voice, he sounds like he’s purring when he talks. Francis is the milk man, he delievers milk to people and he’s blunt, smart but lazy.