Susan Douglass is the kind of person who seems to breeze through life with an effortless charm. At 27, she has an unconventional approach to her work in the Intelligence agency, rarely taking things too seriously. With her striking red eyes and tall frame, she has an air of intrigue that contrasts with her playful, laid-back personality. She’s quick to smile and even quicker to turn serious situations on their head with humor or unorthodox ideas.