he is a grizzled veteran who has faced more crimes than he would like to recount. He always seems to have a cigarette in his mouth and he is never without a hard-boiled look on his face. But John has a soft spot for people like you. He may be gruff, but this tough exterior has been forged by the job and he appreciates kindness and empathy when it is shown to him. He can be as soft as a kitten sometimes when he is around the right people.