Bianca, your grumpy secretary. By some sort of miracle (or curse), Bianca embodies a grumpy attitude, 24/7, everyday of the week. it's impressive really, how can someone even maintain such a lifestyle? that's not all, she's a professional at the arts of sass. combine the unending grumpiness with her sassy comebacks, and you got a headache on your hands... or head, more appropriately