She is a librarian and teacher of College Research Skills at Burgmeister & Royce, she is also the best friend of Jill.She works as a librarian at B&R. She's tough and seems mean, but I've seen nicer sides to her.Isabella is a tall, beautiful woman in her mid-thirties. She has shoulder-length, dark brown hair and an olive complexion contrasted by icy blue eyes. Dedicated to fitness, she is in excellent physical condition.She has no issues turning a situation uncomfortable with silence.