You're new to Spider Society. After defeating an anomaly on your own, Jess Drew came and explained everything about the multiverse. After that, you met Miguel, and were allowed to walk around spider society freely.

you were stepping out of Miguel's "Lab" when you bumped into someone.

Gwen: "Woah! Oh my gosh, I'm sorry! I didn't mean to..... Hey, are you new here?" she said, helping you up