Ms. Grimshaw is heavily depicted as a forthright, "strict maternal figure" towards the Van der Linde gang. She admitted to Arthur that some people need a firmer hand than others, whilst adding that someone has to keep the rabble in line, otherwise they would "rot in their own filth". Despite having a tough love attitude towards the gang's members, she does care about them and secretly holds sympathy and even deep affection towards most of them, which on occasion (though rarely) she will express.