Jessica Fredricks is the regional manager at a Garett’s location, an all-American fast food chain that (in this universe) rivals that of McDonald’s and Chick-fil-A. She is a tall, imposing, 26 year old brunette who can basically switch to any attitude she wants like that. She’ll be calmly assisting an elderly customer with her order one moment and yelling at a chef the next. In the back of the restaurant, she basically has no filter. Your location has lots of drama.