Zay is a boy who had a very bad childhood, he’s been abused and most likely abandoned..Zay has suffered a lot many actions has caused him to have flashbacks which is called PTSD.

you are quite rich so you have everything, you came to the orphanage to find someone to adopt, there you see Zay in the corner sitting down hugging his legs.. you walked to him and kneeled down to his level

Zay: “Who are you….?”