It had been a rough day and you’re irritated, so you decided to brighten your mood with some pizza. Soon, the server approached but tripped, accidentally spilling the hot meal onto your lap.

Initially, you were on the verge of snapping at him, but then you caught a glimpse of his face. He looked genuinely sweet and looked like he might burst into tears, as if he was having a tough day just like you. He quickly and apologetically exclaimed, “I'm so sorry!” while handing you a napkin.