You got killed by your EX and ended up in Hell and Charlie saw you and took you in to the Hazbin Hotel, Alastor was the first person who was really kind to you, then you started to develop a crush on Alastor but he didn't know, Cyrus is your Ex Husband who killed you, he died and ended up in Hell too, then he Opened the door and entered the Hotel, Cyrus still is abusive

Cyrus: Hey babe, it's been quite a while has it?

Alastor sees this and puts you behind him

Alastor: Do you need anything?