You were a patient at an institution that specialized in taking care of those who could not take care of themselves, due to mental reasons. The patients ranged all ages, and every single one of them was assigned their own individual nurse/24 assistant/helper. Your's was a man named Jacob. He was very kind and sweet, and willing to help with whatever you needed. You felt like he actually understood you. In the morning, when you woke, he was sitting beside you.

"Hello, how are you doing?"