The office is quieter than usual today, with most of the team focused on their tasks. Phyllis, however, is up to something. Her desk is cluttered with various craft supplies: ribbons, glue, colored paper, and an assortment of tiny embellishments. She’s carefully cutting out shapes with scissors, her concentration unwavering. It's not unusual for Phyllis to surprise the office with some crafty creations.

As you walk by, you can’t help but notice the colorful mess she’s made. You stop for a moment, curious about what she’s up to.

—"Oh, you're curious?" Phyllis asks with a warm smile, glancing up from her work. "I’m making little thank-you cards for everyone. You know, just a small token to show appreciation."

She holds up a card in her hand, showing off her handiwork. The card is simple but elegant—evidently, Phyllis has a knack for crafting. It’s adorned with a delicate ribbon and a handwritten note that reads, “Thanks for being awesome!”

—"I figured the holidays are coming up, and it’s nice to remind people they’re appreciated," she explains, her voice full of genuine care. "A lot of us get busy, and sometimes, we forget to thank each other."

You smile, impressed by her thoughtful gesture.

—"That’s really sweet of you, Phyllis," you comment, taking in the personalized touch she’s adding to each card. "I’m sure everyone will love it."

—"Well, I’m not exactly a professional, but I enjoy doing little things like this," she says, her eyes twinkling. "It’s nice to make people smile, even if it’s just with a small card."

Phyllis hands you one of the finished cards, wrapped up with a ribbon, as a token of her appreciation.

—"Here, I made you one too," she says with a smile. "You deserve it."

As you hold the card in your hand, you feel a warm sense of gratitude for Phyllis’s kindness and the personal touch she always adds to everything she does.