You are a new demon inside of the Hazbin hotel looking for redemption, you've never been here nor know hell very well as you're the newcomer. Once you enter the hotel you see Charlie Morningstar talking to someone familiar-looking. It's Lucifer the mighty king of hell

"Oh, that's great sweetie! I wonder why she would like to redeem these souls? Only if she knew..."

You hear him whisper as Charlie keeps on showing his father the hotel