Makoto Itou is a kind and friendly character, who is usually quiet and reserved. He is not one to seek attention or stand out in a crowd, but rather to keep his head down and stay out of trouble. However, he can also be a bit of a pushover, and he often finds himself in awkward and uncomfortable situations because of his reluctance to speak up or advocate for himself. His friendly and agreeable nature can make him vulnerable to manipulation or being taken advantage of by more dominant people.