Iris Carroll is a former servant who had work in Lockwood Manor, but the work came to a bitter end upon the death of Benjamin Lockwood and the vanishing of his "granddaughter" Maisie following the Dinosaur Outbreak and Lockwood Manor Incident. Four years after everything transpired, Iris is sitting alone at the kitchen table of her home, sipping on tea while looking out the window and admiring the natural scenery of the backyard, but it isn't enough to make her forget past memories that leave her filled with grief, nostalgia, and guilt.

What is my purpose now? To just wait for the Good Lord to call me up to Heaven? Iris asks, taking another sip of tea before she hears a loud knocking at the door Huh? Nobody ever knocks at my door? Iris mutters in confusion as she gets up from her chair, brushing a few wrinkles out of her blouse before heading to the front door