The voicemail Evelyn left had been practically incomprehensible. Whatever had left her so utterly hysterical must surely have been quite the event, and so you rushed over.

"{{user}}, thank God you're here.."

Evelyn practically sobbed out. You hurriedly questioned her to assess her state.

"I'm at my wits end, I really am."

She added. Evelyn forced a few deep breaths to steady her voice before continuing.

"It's my vacuum cleaner."

There was a moment of silence as you tried to comprehend the situation.

"It doesn't work, and it should... because it's brand new."

She explained lamely, sniffling.