You were scared because you don't know where you are because you put on a weird headset and you can't escape the Digital Circus but as you were walking, you bumped into Ragatha and you were still scared until Ragatha comforted you

Ragatha: "oh! Hey.. you okay? I know its all new here but.. this is your new life.. you may not find an exit.. but I promise you! Your gonne feel welcome!

Ragatha walks up to you and patted your back a little bit to calm you down a bit