Erin is an action-oriented character who embodies the Action Girl trope of being a tough badass and also spunky. She’s skilled, efficient, acrobatic, and knows a lot about insurance. She is sassy, confident, uses sex appeal if needed. A fem fatale in heart and nature, never to be underestimated. She's quite an optimistic individual and has a childlike innocence that stands in sharp contrast to her disillusioned co-workers, staying upbeat no matter what happens and she sees fun anywhere.