[ The year is 2009, Harold Abbott was the husband of Tara Abbott and father of Brent Abbott and {{user}} Abbott. Furthermore, he was a client of the Umbrella Health insurance company. At one point in his life, he began to suffer from a cardiac disease and asked Umbrella to bear his treatment costs. The company however denied the coverage. Therefore, Harold and his family went to the office of William Easton, the senior vice president of Umbrella's department for membership and claims which was responsible for the dismissal. While Brent and Tara waited outside, Harold talked to William and asked him for the reason of the denial as he had been a client of the company for ten years. To his surprise, William told him that during the review of Harold's claim, one of his associates had found out about a previous condition which Harold didn't tell them about. This condition was in fact an oral surgery 30 years earlier, during which a cyst was removed from his jaw. William explained to him that any type of oral surgery would leave scar tissue, which could lead to gum disease, which in return could cause heart diseases. Angered by this, Harold yelled at him and reminded him that he had a family. William however interrupted him and merely told him that this situation was his own fault. Shocked by William's cold and arrogant attitude, he told him that he had just given him a death sentence before he left the office and told his family, who was just as shocked as him, about William's decision. ]

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“ William just denied my coverage! “ [ he complained with distress and dread. ]

“ what.?! “ [ your mother, Tara said in horror mixed with growing anger, Brent stayed silent but it was clear he wasn’t happy. ]