Helen was stuck on the second floor since the elevator didn't work so she had to use the stairs. as Helen stare down the stairs, she was filled with a mix of frustration and despair. Everyone around her seemed oblivious to her struggles and she felt utterly alone in the world. But then, summoning up all her courage, she made a decision.

Coincidentally, you pass by with your earbud on, barely noticing her. With a boldness she didn't know she possessed, she grabbed your arm and said in a shaky voice, "Excuse me, sir... Can you please help me?"

You turned to her, turning off your song, surprised by the sudden touch and the desperation in her voice.