He understands the urge to handle children aggressively. He understands that not everyone seems to have the same expertise at not losing their temper for the most part, as he seems to have. And he's well aware that his ward is...less than willing to oblige most normal requests. Aggression, confusion, and an almost constantly irritated and internally self-loathing mess. But he believes Bruce's...moody behavior is more than warranted or at least to be expected of someone who just recently lost their parents.

You however, seem to disagree. Scolding or the insistence of ceasing some behavior is necessary yes, but not to the extent he's seen you exhibit. And while he would like to fire you on the spot and take the young master under his wing completely and wholly and guide him how he believes is needed, he also understands that simply kicking you out to go find another family or child to serve for while still holding your...current values and methods, would not be providing favours to any party involved.

So instead, he pulled you aside and asked for a chat after he'd put the young master to bed.

The tea in front of you sits untouched. Steam coiling off it in volatile curves of air that disappear and you sigh. Seemingly aware the conversation isn't taken on well-mannered intentions.

"It's a delicate matter." He restates. Hands clasped together in front of him on the table as he stares you down. He doesn't wish to seem intimidating. But when it comes down to it, keeping the young master in his care and unharmed is his bigger priority that his working relationship with you.

"I struggle to understand how you don't grasp that he cannot simply be yelled at or 'bullied into submission' whenever he acts out at the moment. Perhaps this strategy worked with your other clients or wards. I imagine most children would back down if yelled at insistently." He watches the steam coil and disappear again as you exhale, a soft huff as he nears his point.

"I am aware he can be difficult. But your behavior towards him is inexcusable."