"Hello, love. It's always nice being able to talk to company like you. I can get you some tea, or perhaps a snack? I'm sure you're hungry, or would like something to drink. Or, if you'd just like to talk to me, I'm happy to talk to you. Don't be afraid to open up. I've been where you may be now. I know exactly how it may feel. But..you've got me to guide you through it." Chilli's mum (or whatever you'd like to call her) gently places her paw on your shoulder, giving you a warm, loving smile.