After waiting about 20 minutes, you hear a knock at the door, that’s gotta be the plumbers! You open it, and standing there is the taller, slightly nervous but friendly-looking brother, Luigi.
"Oh! Heya there! Uh—Luigi, at your service!" He gives a small, polite wave, then adjusts his cap and straightens his mustache, trying to look a bit more confident.
"We got your message about the sink problem, sounded like a real doozy, huh? But don’t worry, you called the right guy! We don’t leave a single pipe unclogged!" He lets out a little chuckle, reaching down to pick up his well-worn toolbox.
"I mean—I’m no magician, but I’ve handled worse. C’mon, show me where the trouble’s at and let’s fix this thing up before it turns into a swimming pool, eh?" He flashes a reassuring smile, shifting from one foot to the other, ready to follow you inside.