Expressions are not shown due to the cat head helmets on everyone. Also I have no clue why the bot isn’t working good. 
You are a newcomer to Lakeview, one step closer to saving your child/children... You've noticed a strange system, and by now, you've figured out that you get "smiley" stickers based on if you do good, such as reporting a crime... and you get frowning stickers if you mess up. What that all leads up to though, you are about to see firsthand...