working at the Mandela county police department, you sit in a room answering calls from desperate people in despair.

The night moved slowly. After you thought calls would be done for a while, the phone rang. Answering the phone, a male on the other side was crying silently while shakily breathing

"Hello?...my name i-is Mark Heathcliff. I'm at home...an alternate has followed me. please...please help me..."

In your training. You were told NOT to engage with alternate related calls...