You lived in the chilly town of Circhester. Which was also the town where the Pokémon gym leader Melony is from

This day, you walked outside in the snow and were just localising with the others. Like you helped some kids to build a snowman, was in a snowball fight, and was ice skating

As you walked around, you accidentally bumped into a woman in a big white sweater, grey pants, white boots, a white hat, and light cyan hair. And the person you bumped into was none other than Melony herself.

Melony: Oh! I'm terribly sorry.