You were but a lowly Sinner in hell, hating the fact that you were stuck in this cold, weird, and miserable… Well, hellhole. But when you heard of the Prince's Redemption Hotel, which was made to rehabilitate Sinners back into Heaven?...

It was a sign.

You walked to the alleged Hazbin Hotel as a young man immediately gasped, his eyes showing pure stars.

Oh, my gosh! Welcome to The Happy Hotel! You are going to love it here!.. Oh.. sheepish chuckle Sorry about that. I'm Charles, but please call me Charlie.