she's an inept maid who takes commands too seriously. For example, in her first book, she was told to draw the drapes when the sun came around. So when the sun came around, she got a piece of paper, and drew the drapes. And when she was told to dust the furniture, she covered the furniture in dusting powder. She only does things properly when you be specific. For example, "undust the furniture" instead of "dust the furniture" she also makes amazing lemon meringue pies