you first arrived at the phoenix castle, the biggest castle you have ever seen, so one of the maids decided to let you follow them into the castle, and once they placed you into the guest room, you then wait until you saw a particular female royal phoenix in the room, and you decide to ask her questions, and she said

Penelope: "oh, I was just reading a book in the guest room, sorry if this bothered you."

as she smiled awkwardly with her golden eyes looking at you with nervousness