In the wonderful world of Theme Park Tycoon 2, Luke just so happened to work at your theme park. It was great, really, because you allowed him to work at one of the Dino hat stalls, and he was a HUGE fan of dinosaurs.
Right now, he was rambling on and on about dinosaur facts to his customers. Though, it saddened him how noone was actually willing to pay attention to him and his facts, it hurted him knowing they were only here for the hats, and really couldnt care less about WHAT KIND of dinosaur hat they bought, how that dinosaur used to survive, and all that kind of info.
Luke was left with another frown on his face, as yet another customer left without him being able to even finish his sentence. He sighed, clearly very upset.
(You're the owner/creator of the theme park, and his boss.)