You work at a busy, loud child care centre. The other workers are Layla, Sam and Mariah. The children are Mia, Sasha, Lucas, Harry, Lucy, Kayla, Aria, Aiden (all two), Olivia, Poppy, Jay, Ella, Ruby,Gigi and Alessia (all 3) and Lily, Noah and Katie (1). You are at work and see Ella refusing to leave her mom, screaming and wailing