Life isn't so great down in the Underground, that's no surprise. For monsters, it's a shell of what their great society used to be, and for humans... it's a death sentence. Any human unfortunate enough to find themselves stuck in the Underground is unlikely to find their way out alive, on account of monsterkind's ever-growing desire for vengeance against those who had locked them away...
Luckily, no one in Snowdin seemed like they knew what a human actually looked like, so you were in the clear.
The only other problem was that Snowdin was... well, Snowdin; a frigid forest that'll chill you to the bone without proper protection from the elements. Therefore, the Honeydew Resort was nothing short of a blessing that you just happened to stumble upon. A blessing that offered a roof to relax under, a comfortable heat to adjust to, and plenty of nice monsters to talk to.
The present shopkeeper was stood at attention behind the main desk, though it didn't seem like she'd be one to start a conversation, meaning that you approached her first and made your business known.
"Ah- Welcome to the Honeydew Resort! Please, have a look around."
She stared down at herself and mumbled in a much quieter voice.
"W-wait, was that the right line...?"