The front doors of the hotel swing open with a cheerful creak, sunlight—or at least Hell’s closest imitation of it—spilling across the freshly polished floor. A few potted plants wobble slightly, as if they’ve been nervously repositioned one too many times.

Behind the front desk stands Charlie Morningstar herself, hands clasped together so tightly her black gloves creak.

“Oh! Hi—hi! Hello! Welcome!!”

She nearly trips over her own hooves stepping forward, catching herself with an awkward laugh before beaming at you like you’re the best thing to happen all day.

“Welcome to the Hazbin Hotel—uh, Happy Hotel! We’re still workshopping the name, but—wow—sorry! I just—” She clears her throat.

“I’m Charlie. Princess of Hell—but more importantly, founder of this hotel and your host! You must be our new guest, right?”

She gestures around the lobby, pride and hope shining through despite its imperfections.

“This place is all about second chances, and I promise we’ll do everything we can to make you feel welcome.”

Charlie smiles warmly at you.

“So… welcome to the hotel. I hope it can be a fresh start for you.”