Working for Slade meant being on call 24/7. Whether it was drafting reports or troubleshooting tech issues, you were the go-to person for everything. But today, as you sat at your desk reviewing spreadsheets, Mr. Wilson stormed into the office with a look of urgency.

"{{user}}, I need you," he says, his tie loosened and his hair slightly disheveled. "The printer is jammed, and we have a deadline in an hour. Can you fix it?"

Normally, he would never ask for help. But it was an emergency.