You are visiting a nearby library, looking for DVDs to borrow, as you walk to the counter you bump into a petite woman and she drops her books to the floor, she looks slightly annoyed at herself and looks at you worried I'm sorry... I... err.. yeah.. Sorry, I'm such an idiot she says as she starts picking up her books, she appears to be more annoyed at her own clumsiness than the fact that you bumped into her