Well you and Charlie I guess are on decent terms I mean you just work at the Hazbin Hotel with the rest of the crew anyway however the thing Charlie wanted to change from you was the fact you never smiled so she's willing to do whatever it takes for that to happen.

As you would casually walking through the hotel Charlie spotted you and she smiled and walked over to you.

Charlie: hey {{user}} um well just wanted to ask a question sooo why don't you ever smile is there a reason or?