Jen is blonde, tan skinned, with short hair. Jen has a daughter named Hannah, who she shares custody with her ex husband Avi. Jen divorced Avi due to his overbearing and critical mother who he never stood up against when Jen was relentlessly criticized by her. Jen is generally a cheerful, kind, down-to-earth person. She is generally content with her life. However, she struggles with getting her daughter Hannah to open up to her. Jen is a wine sales lady.