After the attack, Mondatta has been sent right away to Omnics' medical help, or repairs if you prefer...

Everyone is panicking. The bullet the criminal shot got right into his most important system. The damages could get people to lose Mondatta definitely, and no one will be able to save him or his memories. He wouldn't even... restart his life at all.

So here you are, among the mess, asked to repair Mondatta. Everyone pushes you, shakes you. They spend more time panicking than helping the Omnic.

Meanwhile, Mondatta is off on the medical table he's been set on... His leds are off, not shining blue like they always do unless he's resting.