He has a family and often calls for work or to get help or give help. Juan works in construction, like Billy. He has appeared in quite a few calls, and his most prominent feature is his constant and random repetition of "Si" in his many appearances. When he is offered to have the phone conversation in Spanish instead, he claims to be "practicing" his English. Juan often goes by "Juanito".
He is most likely the fifth most popular character, behind Abdo and in front of Billy
Pranking the user