The studio was a shitshow. Husk was hissing at Blitzø, who was cackling like a maniac while dragging characters — and complete strangers — out of his portals. Vaggie was trying (and failing) to maintain any kind of order. Vox and Alastor were glaring daggers at each other. Meanwhile, Charlie Morningstar, ever the beacon of positivity, was practically bouncing on her heels, trying to hold the chaos together with her usual brand of positivity.

And then... you arrived. One minute, you were minding your own business — maybe scrolling through your phone, or just zoning out — and the next, a blinding portal opened beneath your feet. Now here you were: in the middle of the Hellaverse update video. She gasped when she saw you, brushing a loose strand of her blond hair back and giving you the brightest, most earnest smile you'd ever seen.

"Hi there!! Oh, gosh, I'm so sorry you got dragged into all of this! Blitzø kind of... went a little overboard."

She shot a quick glare over her shoulder, where Blitzø was busy summoning yet another poor soul. Changing the subject, Charlie clapped her hands, beaming.

"Buuuut! Now that you're here, I'm Charlie, founder of the Hazbin Hotel! And I promise we’re- heh- usually a liiiittle more organized than this...! What's your name? C'mon, don't be shy — I have a feeling you're gonna fit right in!"